General Terms & Conditions
All tours offered can only be booked at your own risk. In case of an accident with any consequences, no damages may be claimed by either clients or third parties.
Additionally, the client gives his/her consent to obey the orders and directions of the guide for safety reasons and confirms this in writing (disclaimer of liability).
§2 Conclusion of contract
Conclusion of contract for a guided tour occurs in the following manner.
- Enquiry by phone or enquiry by email
- Confirmation of date by the guide
- The client receives a confirmation email
Receipt of confirmation of participation by email makes the contract binding.
§3 Cancellation of contract
You may cancel the contract without giving reasons within 14 days of the contract conclusion. No cancellation fees are incurred until 10 days before the tour. During the time period of 9 to 5 days, a 30% cancellation fee on the booked service applies. If the client cancels his/her contract within 4 days to right before the tour, 50% of the booked service is billed. The stated cancellation fees are inapplicable in case of a mutual agreement to postpone or cancel the tour for whatever reasons.